RETAIL & CUSTOMER SERVICES
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Contact center CRM for retailer with 27 million of customers and 54 shops: transition to microservice middleware infrastructure, faster transactions execution, new cross/up-sale capabilities, and reduced onboarding time for new employees
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Development & implementation of a new POS software for the gas station network with 400 stations: new integration layer and cashier user interface for fueling process with reduced efforts and less mistakes
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Omnichannel marketplace and order fulfillment infrastructure for a new construction materials & home supplies retail mall
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Startups and MVPs:
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Light ERP for small stores to list their goods in a joint e-commerce solution
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Online marketing platform for local markets: http://discontimo.com
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HoReCa loyalty system: https://uployal.net/en/home-2
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Digital warranty management MVP for electronics retail
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ML-based predictive analysis system of consumer profiles to optimize promotions
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Endpoint sales data collection via chatbot with goods barcode recognition and sales match