XM^ONLINE DIGITAL SOLUTIONS FOR TELECOM

  1. Telecom services middleware solutions based on SOA and microservices. Service creation and execution environment - enables two-to-ten times faster time-to-market for new products and easier integration to other corporate and partner software

  2. Omnichannel bulk messaging for operator services and partners with dynamic promo scenarios, two-way communication, multi-level and real-time interactive campaigns control. 2000+ transactions per second performance

  3. Products, tariffs and services catalog for fixed-line, mobile operators and Internet service providers, including service activation and provisioning engine

  4. Billing, invoicing, online/offline payments & collection services automation with integration with banks, payment systems, print houses, and credit control. Real-time top-up scenarios

  5. Assets and resources life cycle management for SIM cards, mobile numbers, vouchers etc.

  6. Multiparametric optimization of international traffic routing with network elements provision

  7. Redundant network provisioning solutions for HLR, VLR, MSC, etc.

  8. Custom B2C & B2B CRM solutions for telecom operators with personalized workspaces for dealers, sales, service & contact centres, finance, fraud management and 25+ other roles

  9. B2C and B2B Web self-service for mobile operators with loyalty management, corporate bulk transactions, e-commerce tools

  10. Integration to governmental and controlling services for secure information exchange, fraud control, and interoperator data exchange

  11. Compliance processes implementation for SOX / COBIT / PCI: 

  • segregation of duties: implementation of SoD matrix, resolution and approval processes

  • sensitive data access management and control for personal data, call details, etc. 

  • audit trail of sensitive tech support activities

  • data life-cycle management

  • secured infrastructure for payment processing