XM^ONLINE DIGITAL SOLUTIONS FOR TELECOM
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Telecom services middleware solutions based on SOA and microservices. Service creation and execution environment - enables two-to-ten times faster time-to-market for new products and easier integration to other corporate and partner software
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Omnichannel bulk messaging for operator services and partners with dynamic promo scenarios, two-way communication, multi-level and real-time interactive campaigns control. 2000+ transactions per second performance
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Products, tariffs and services catalog for fixed-line, mobile operators and Internet service providers, including service activation and provisioning engine
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Billing, invoicing, online/offline payments & collection services automation with integration with banks, payment systems, print houses, and credit control. Real-time top-up scenarios
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Assets and resources life cycle management for SIM cards, mobile numbers, vouchers etc.
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Multiparametric optimization of international traffic routing with network elements provision
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Redundant network provisioning solutions for HLR, VLR, MSC, etc.
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Custom B2C & B2B CRM solutions for telecom operators with personalized workspaces for dealers, sales, service & contact centres, finance, fraud management and 25+ other roles
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B2C and B2B Web self-service for mobile operators with loyalty management, corporate bulk transactions, e-commerce tools
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Integration to governmental and controlling services for secure information exchange, fraud control, and interoperator data exchange
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Compliance processes implementation for SOX / COBIT / PCI:
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segregation of duties: implementation of SoD matrix, resolution and approval processes
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sensitive data access management and control for personal data, call details, etc.
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audit trail of sensitive tech support activities
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data life-cycle management
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secured infrastructure for payment processing