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Couple Operational Efficiency with Improved Customer Satisfaction
Give your customers the freedom to choose with a flexible and secure self-service.
Faster Deployment, Less Downtime
Launch self-service portals and apps 25% faster with out-of-the-box building blocks. Reduce Time-to-Market for new services keeping operations running smoothly.
Accessibility for Every Customer
Create self-service solutions that are intuitive and accessible for all, from the elder generation to people with disabilities or neurodivergent characteristics.
Simplified Workflows for Tech Teams
Avoid tech debt with low-code Self-Service Builder that allows quick customizations and easy integrations due to visual API builder
Scalable and Secure
Build self-services that grow with your business while maintaining top-notch security, high customer loyalty, and peace of mind for your tech teams.
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15%
higher customer satisfaction rate
2x
increase in digital transactions
40%
increase in successful self-resolution of technical problems
25%
faster Time-to-Market for new services
Rethink Self-Service Role for Your Business
Make self-service an effective part of your BSS to drive client loyalty, innovation, and revenue.
Self-Service You Used to Offer
Limited customization without an ability to handle complex service plans.
Struggled to integrate live chat or VoIP for real-time customer communication.
High traffic during peak times often caused system scalability issues.
Limited API integration and poor connectors.
Offers minimal support and engagement.
Self-Service You Can Offer
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Fully customizable with drag-and-drop tools to design tailored processes.
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Seamlessly supports real-time communication channels.
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Scales effortlessly with stateless microservices to handle peak loads.
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Easily integrates with on-premise, private, or public cloud solutions.
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Subscriber-friendly with intuitive, accessible portals.
Get A Sustainable Self-Service MVP in Weeks
Improve connectivity in remote areas while cutting up to 40% of costs through remote provisioning and digital services. Reduce reliance on physical infrastructure for a smaller environmental footprint.
Feel the gap between your customers and enterprise-level services with Self-Service Builder. Book a personalized demo to discover how it helps create self-service solutions your clients deserve.
Got Questions About the Self-Service Builder?
We’ve compiled answers to help you understand how the Self-Service Builder can help you create effective self-service solutions at a fraction of the cost and time.
What is a Self-Service Builder?
Self-Service Builder is one of the core XME.digital enterprise integration middleware platform's components created with connectivity providers in mind.
Who is the Self-Service Builder designed for?
It is specifically designed for telecom operators and connectivity providers to streamline self-service development and enhance customer experiences.
What makes the Self-Service Builder different from traditional solutions?
Unlike traditional tools, it offers a low-code approach, enabling faster deployment, easy customizations, and seamless integrations with existing systems.
What kind of self-service solutions can I build with it?
You can develop customer portals, mobile apps, and omnichannel self-service platforms tailored to your business needs.
Can I integrate it with my existing systems?
Yes, it supports seamless integration with on-premise, private, and public cloud systems, as well as APIs and legacy systems.
How quickly can I deploy a self-service solution using this tool?
With its out-of-the-box building blocks, you can launch a self-service MVP in just a few weeks, significantly reducing time-to-market.
How does it improve accessibility for customers?
Self-Service Builder creates solutions that are intuitive and accessible for all, including the elder generation and individuals with disabilities or neurodivergent characteristics.
